Fiori di latte - responsive website
fiori di latte preview
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The product:
Responsive website of an artisan ice cream parlor in Codogno, near Milan. It has a smart additional module to support online orders.
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Project duration:
January 2021 to February 2021.
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The problem:
Realize a website to showcase the product of the ice cream shop and to give customers the possibility to place online orders and to review with comments.
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The Goal:
Make a charming site to attract customers; study an ordering process simple to use by the customer and easy to manage for the owner.
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My role:
UI/UX designer designing the responsive website Fiori di latte from conception to delivery.
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Responsibilities:
Define user target with personas, creating the site map, mood board, digital wire-framing, and high-fidelity mockups and prototyping.
Understanding the user: target
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Visiting the place I created a target audience for the shop:
Roles
  • Parents/grandparents (buying for their sons/grandsons)
  • Families/couples
  • Local people (lovers of local products)
Demographics
  • Education High school education
  • Occupations Housekeeper, retirees
  • Age 35 to 85
  • Location small Italian town (Codogno)
Psychographics
  • Personality & Attitudes habitual, quiet, middle social class
  • Values tradition, simplicity
  • Lifestyles family, love to walk around their town on Sunday, go to country fairs
Understanding the user: personas
To better identify the audience I created the profile of some user personas:
persona - barbara
persona - aldo
Defining website requirements
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Content requirements
  • Images to show all the products (ice cream tub, ice cream sticks/cones, frozen cakes, bakery cakes).
  • Text describing all products (ice cream tub, ice cream sticks/cones, frozen cakes, bakery cakes), the size in which they are sold, and the price for each product/size.
  • Slide show to visualize dynamically the best products and some philosophy taglines.
  • Contact us page with all textual information like address, phone, email, opening hours, and delivery hours; also includes a navigable map.
  • Information on the delivery range.
  • A page quoting articles and interviews regarding the ice cream shop and its owners.
  • About us.
  • A section explaining the philosophy of tradition and creativity (About our project and partner): with images and text presents all the commercial partners who cooperate with the ice cream shop (suppliers of raw materials).
Functionality requirements
  • Form to place orders with the choice of product kind and product size, quantity, delivery address, and delivery date/time.
  • Anonymous comments (to be approved)
  • Product filter
  • Product display
  • Blog: particularly interesting to climb the rankings of search engines and to give additional information about philosophy.
Site map
Site map
Digital wireframes
Mobile home page
Digital wireframes
Home page
Digital wireframes
All products
Digital wireframes
Product detail
Digital wireframes
Contacts
Digital wireframes
Mood board
To create the mood board I took into account the suggestions given by the client regarding colors. The shop already had a brand identity. I also used their own logo.
Mood board
Mockups
Mobile home page
Digital wireframes
Home page
Digital wireframes
All products - Filter
Digital wireframes
Product detail
Digital wireframes
Contacts
Digital wireframes
Takeaways
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Impact:
The website is a display of the products of a local ice cream shop. It also allows clients to place orders and review products.
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What I learned:
While designing the Fiori di Latte website, I learned to interact with my clients to deeply understand their needs and their philosophy.
Next steps
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Conduct a round of usability studies to verify the place order process.
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Conduct a new research study to verify the potential of a new functionality.
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Conduct more user research to determine any new areas of need.
Thanks for reading!
If you have any feedback or would like to get in touch, please feel free to contact me!